Raya Contact Center reports EGP 22.9M consolidated profits in 2021

Updated 3/10/2022 9:32:00 AM

Arab FinanceRaya Contact Center (RACC) posted a consolidated profits attributable to the parent company of EGP 22.906 million in 2021, down from EGP 35.638 million in 2020, according to financial statements filed to the Egyptian Exchange (EGX) on Thursday.

Meanwhile, total revenue rose to EGP 789.237 million in the full year ended December 31st 2021, from EGP 733.805 million in 2020.

The company’s standalone net profit after tax plunged to EGP 27.062 million in 2021, from EGP 85.034 million in 2020, financial statement showed.

Raya Contact Center is an Egypt-based company engaged in the provision of business process outsourcing services. Its services are structured into four divisions: contact center, back office, inside sales, and professional services.