Prime Minister Mostafa Madbouly witnessed the signing of several memoranda of understanding (MoUs) between the Information Technology Industry Development Agency (ITIDA) and 55 international and local companies.

Concentrix, a global technology and services leader, has inked a memorandum of understanding (MoU) with the Information Technology Industry Development Agency (ITIDA) to invest around $1 billion in Egypt.

The National Telecom Regulatory Authority (NTRA) has granted seven major companies in the outsourcing and call center industry licenses to establish and operate call centers in Egypt.

Egypt’s exports of outsourcing services are expected to reach $9 billion by 2026, as per the Minister of Communications and Information Technology Amr Talaat.

The Egyptian government has been working to transform Egypt into a hub for outsourcing, especially in information and communication technology (ICT) services. Egypt has a set of competitive advantages to capitalize on and achieve this goal. These advantages include the large pool of young talents with high technical skills, the competitive average wage in the ICT field, the well-established infrastructure, and more. In this Factsheet, we will explore the economic importance of ICT services and the government strategy for outsourcing ICT services, shed light on Egypt’s competitive advantages, and define Egypt’s global position as an ICT outsourcing destination.