Arab Finance: B.TECH has officially launched TECH CARE in Egypt to enhance the retail sector’s after-sale services that cover a wide range of electronic devices and home appliances according to an emailed press release on May 23rd.
TECH CARE offers a unique and tailored suite of after-sale services that include maintenance, installation, protection, repair, and replacement of various electronic devices and home appliances, from mobile devices and laptops to air conditioners and TVs.
It also has a team of trained experts to give the best service possible and are located across all points.
“Against the current backdrop of the retail sector's booming consumer market, due to the rising population of 20–39 years old youth, B.TECH aims to set a new standard in the market to enhance customer experience’s after-sales quality, which is one of the most important factors to our continued success,” Mahmoud Khattab, CEO and Chairman of B.TECH, commented.
“Through TECH CARE, our greatest goal is to promote the retail sector’s electronic appliances competitiveness. With this in mind, we now offer the epitome comprehensive suite of after-sales services connected to a wide range of B.TECH’s home and electronic appliances, all from one point of sale, to deliver the peace of mind customers deserve and enhance the overall purchasing experience," Khattab added.
B.TECH is a leading integrated omnichannel retailer and consumer finance platform in Egypt that boosts its leading position with a solid network of over 152 stores across the country.